Privacy Policy
Effective Date: January 1, 2026
RIG Guardian Tech, LLC ("RIG Guardian," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and products (collectively, the "Services"). Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely by third-party payment processors)
- Account credentials
b. Usage Data
We automatically collect certain information when you use our Services, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our platform
- Clickstream data
- Referral URLs
c. Sensor and Device Data
If you use our IoT sensors and monitoring devices, we collect:
- Environmental data (temperature, humidity, motion detection, etc.)
- Device status and performance metrics
- Location data from sensors (if applicable)
- Event logs and alerts generated by our system
d. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our Services: We process your information to deliver our monitoring and alert services.
- To improve our Services: We analyze usage data to enhance functionality, user experience, and system performance.
- To communicate with you: We send notifications, alerts, updates, and customer support messages.
- To process transactions: We facilitate billing and payment processing through secure third-party providers.
- To ensure security and compliance: We monitor for unauthorized access, fraudulent activity, and compliance with legal obligations.
- To personalize your experience: We tailor content and recommendations based on your preferences and usage patterns.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
a. Service Providers
We may share your information with third-party vendors who assist us in operating our Services, such as:
- Cloud hosting providers (e.g., AWS, Supabase)
- Payment processors (e.g., Stripe, PayPal)
- Analytics and monitoring tools
- Customer support platforms
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
b. Legal Compliance and Protection
We may disclose your information if required by law or in response to valid legal requests, such as:
- Court orders or subpoenas
- Government or regulatory inquiries
- Protection of our legal rights and interests
- Prevention of fraud, security threats, or illegal activities
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
d. With Your Consent
We may share your information with third parties when you provide explicit consent.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Compliance with data protection regulations
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
a. Access and Portability
You have the right to request a copy of the personal information we hold about you.
b. Correction
You can update or correct inaccurate information through your account settings or by contacting us.
c. Deletion
You can request the deletion of your personal information, subject to certain legal exceptions.
d. Opt-Out
You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
e. Do Not Track
Some browsers support "Do Not Track" signals. Our Services do not currently respond to these signals.
To exercise your privacy rights, please contact us at privacy@rigguardian.com.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.
8. International Data Transfers
Your information may be transferred to and processed in countries outside of your residence, including the United States. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
9. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or a prominent notice on our platform. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
RIG Guardian Tech, LLC
Email: privacy@rigguardian.com
Address: 4834 NW 2nd Ave # 10004, Boca Raton, FL 33431
Phone: (888) 555-0123
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
RIG Guardian Tech, LLC